Pfizer Clinical
(Support Available
24/7/365)

Helpdesk Contact Number:

Toll free number in US and Canada: +1 877 433 2619

Toll free outside the US and Canada with AT&T Direct Access Country Code number, available at:
http://www.business.att.com/bt/dial_guide.jsp

IVR Menu Options:

Option 1 - Medical Questions or Problems & Emergency Unblinding requests
Option 2 - Inform, RDC, or Datalabs support
Option 3 - Impala support
Option 4 - Sirius support
Option 5 - Siebel CTMS Support
Option 8 - All Other Support

Supported Languages:

English: 24/7/365
Spanish: 9-11 GMT + 1 hour Monday to Friday
French: 9-5 GMT + 1 hour Monday to Friday
German: 9-5 GMT + 1 hour Monday to Friday
Italian:  9-5 GMT + 1 hour Monday to Friday
Russian:  9-5 GMT + 1 hour Monday to Friday